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Facilitation at a Glance
Just released... Facilitation at a Glance, the second edition You made the original Facilitation at a Glance pocket guide an international best seller. That’s why the second edition is a must purchase for anyone involved in a collaborative management process. Author Ingrid Bens has added facilitation tips, tools and techniques essential to successful 21st century leaders at all levels of your organization.
Who should buy it? - Anyone leading a team or participating on one
- Task force and committee chairs
- Project managers
- Department managers
- Human Resource professionals
- Business consultants
- Course instructors
- Issues arbitrators
What are the benefits? - Eliminate time wasted by major discussions of minor issues
- Clarify and agree to roles and responsibilities of team members
- Realize the successes of collaboration
- Be recognized as an effective leader and manager
- Achieve meaningful results faster
New features... - A Facilitation Cue Card, highlighting core facilitation skills
- Facilitation in the Classroom, strategies for use at the start, middle and end of learning activities
- Techniques for facilitating teleconferences and web meetings
- Enhanced process checks to keep challenging conversations flowing
- An updated Group Assessment Survey, useful when analyzing traits of working groups
- Expanded section on Conflict Resolution and dealing with resistance
- Tips for responding to non-verbal cues
- Facilitation strategies for managers
- Wandering Flipcharts, a technique added to the chapter on process tools
- A meeting design template, including a list of key meeting components
- The improved flow and layout of this edition of Facilitation at a Glance makes it even more user-friendly than the original
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